Public Storage Reviews

Public Storage has an overall rating of 4.8 based on 13 reviews. Customer feedback on Public Storage is mixed: Public Storage reviewers highlight positive aspects like convenient locations, friendly staff, competitive pricing, easy online reservations, which strongly appeal to individuals and businesses needing storage solutions. However, Public Storage is often criticized for its limited access hours, occasional price increases, small unit sizes, lack of climate control options.

4.8/5.0

13 reviews

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All Public Storage Reviews (13)
rose_Moyer84
May 09, 2026
"Clean and "well kept" unit"
My storage unit was nice and clean when I moved in, and the whole place feels "well maintained." No weird smells, no leaks, and nothing that made me worry. I’m happy with it so far.
bonnie2001
April 20, 2026
"Always a Clean Spot"
I’ve been using this Public Storage for a few months now, and it’s actually been really clean every time I go. The hallways don’t have any weird smells, the floors are always swept, and my unit was spotless when I first moved in.
Denise_heft01
February 20, 2026
"Pretty easy, even though I was a little confused at first"
I used Public Storage for a few months while I was between apartments, and it was smoother than I expected. I was a little confused at first about where to go and how the gate code worked, but it ended up being simple. Move-in was quick, the code worked right away, and the unit looked clean enough when I got there.
Moving out was also painless, which surprised me because I wasn’t totally sure what the process was supposed to be. I just swept the space, took my lock, and told the office I was done. No random extra charges or back-and-forth, and the staff was nice both times. I’d use them again.
John_arthur02
February 15, 2026
"I booked online without any trouble, and managing..."
I booked online without any trouble, and managing my account was easy too. The account page isn’t anything fancy, but it does what you need it to do.
KathyCorbin_23
January 08, 2026
"Feels secure overall..."
I felt good about leaving my stuff here... the gate and cameras definitely gave me some peace of mind. The area was clean, and I didn’t see anything that felt sketchy. My only small complaint is that I wish the lighting was a little brighter at night.
RILEY
December 30, 2025
"So far, the price has stayed reasonable, at..."
So far, the price has stayed reasonable, at least from what I can tell. I kept expecting some big rent jump or wondering if I was missing something, but there haven’t been any crazy hikes.
JeanEsteban_60
December 29, 2025
"I had a good experience with Public..."
I had a good experience with Public Storage. The woman at the front desk was patient and helped me figure out what size unit I actually needed without making me feel rushed. She also explained the gate code and billing details in a way that was easy to understand. Nothing’s ever totally perfect, but any little hiccups were minor and not a big deal. Overall, it was a smooth experience...
hello_carson811
December 19, 2025
"Straightforward billing, finally"
I’ve been renting a unit with Public Storage for a few months now, the billing has been super easy to follow. The monthly charge, due date, and any fees are all right there in my account. Simple. I haven’t run into any weird surprise charges, which I really appreciate. Paying online is quick too. Easy. So far, it’s been a good experience.
CharlieWalker
December 11, 2025
"Easy to get in and out"
Getting in was super easy, and the gate hours make it really convenient
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